MT Studios Privacy Policy

Last updated: 1 September 2026

MT Studios respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how MT Studios (“MT Studios”, “we”, “us” or “our”) collects, uses, stores and discloses information when you visit www.mtstudios.au, enquire about our services, register for training, subscribe to communications, or otherwise interact with us.

1. Information We Collect

The personal information we collect depends on how you interact with MT Studios.

Information you provide directly to us may include:

  • your name

  • email address

  • phone number

  • business or company name

  • information submitted through contact, enquiry or registration forms

  • information about a project, quote or video production enquiry

  • information you provide when registering for free training, downloading resources or subscribing to email communications

  • correspondence you send to us by email, phone, social media or other channels

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • device type

  • browser type

  • pages viewed

  • referring website or source

  • approximate location information

  • interactions with our website

  • advertising and campaign information

This information may be collected using cookies, pixels and similar technologies.

2. How We Collect Personal Information

We may collect information when you:

  • submit a contact or enquiry form

  • request a quote

  • contact MT Studios by email, phone or social media

  • book or enquire about video production services

  • register for free training

  • subscribe to email communications

  • download or access resources where information is requested

  • visit or interact with our website

  • interact with our advertisements

We may also receive information from third-party platforms and service providers used to operate our website, advertising and email marketing.

3. How We Use Your Information

We may use personal information to:

  • respond to enquiries

  • prepare quotes and proposals

  • provide video production services

  • communicate with you regarding projects

  • deliver training, resources or other content you have requested

  • manage customer and business relationships

  • improve our website, services and content

  • understand how visitors use our website

  • measure the performance of advertising campaigns

  • improve or create advertising audiences

  • send marketing communications where you have consented to receive them or where otherwise permitted by law

  • maintain business and administrative records

  • comply with legal, accounting or regulatory requirements

  • protect our website, business and users from misuse or fraudulent activity

4. Email Marketing and Sender

MT Studios uses Sender to manage email subscriptions, forms and email marketing communications.

If you subscribe to our mailing list, register for training or otherwise consent to receive communications from us, information such as your name, email address and subscription activity may be processed through Sender.

We may use this information to send you:

  • educational content

  • free resources

  • information related to training you have requested

  • video marketing tips

  • information about MT Studios services

  • occasional promotional or business communications

Marketing emails sent by MT Studios include an unsubscribe option.

You can unsubscribe at any time by using the unsubscribe link included in our emails. You may also contact us directly and ask to be removed from our marketing list.

We do not sell our email list or personal information to third parties.

5. Meta Pixel and Advertising

Our website may use the Meta Pixel and related Meta advertising technologies.

The Meta Pixel helps us understand how people interact with our website after seeing or clicking advertisements on platforms such as Facebook and Instagram.

Information collected through these technologies may include:

  • pages you visit

  • actions you take on the website

  • advertising interactions

  • browser and device information

  • IP address

  • referral information

  • other technical information relating to your interaction with the website

We may use this information to:

  • measure the effectiveness of advertising campaigns

  • understand how people use our website

  • improve our marketing

  • create advertising audiences

  • remarket or show relevant advertising to people who have previously interacted with MT Studios

Meta may also process information collected through its technologies in accordance with Meta's own privacy policies and terms.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to operate the website, understand visitor behaviour and measure marketing performance.

These technologies may be used to:

  • remember website preferences

  • understand how visitors navigate the site

  • determine where website visitors came from

  • measure page and website performance

  • analyse marketing campaigns

  • support advertising and remarketing

Our website is hosted using Squarespace, which may also collect technical and usage information as part of providing website hosting, security and analytics services.

Most browsers allow you to control or disable cookies through your browser settings.

Blocking certain cookies may affect how some parts of the website operate.

7. Third-Party Service Providers

MT Studios uses third-party providers to help operate the business and deliver our services.

These may include:

  • Squarespace for website hosting and website functionality

  • Sender for forms, email marketing and subscriber management

  • Meta for Facebook and Instagram advertising and Meta Pixel tracking

  • cloud storage providers

  • invoicing and accounting software

  • analytics tools

  • project management and business administration services

  • social media platforms

These providers may process information on our behalf or collect information through their own technologies.

Their handling of personal information is also governed by their respective privacy policies and terms.

8. Overseas Processing and Storage

Some of the service providers used by MT Studios operate internationally.

As a result, personal information or technical data may be processed or stored on servers located outside Australia.

The countries in which information is processed may vary depending on the infrastructure and service providers being used.

Where practicable, we use reputable providers with established privacy and security practices.

9. Disclosure of Personal Information

We may disclose personal information where reasonably necessary to:

  • provide services you have requested

  • operate our website and business

  • deliver email communications

  • provide advertising and analytics services

  • work with contractors or service providers assisting MT Studios

  • comply with legal or regulatory requirements

  • protect our legal rights or the safety of others

  • respond to lawful requests from government authorities or law enforcement

We do not sell personal information to third parties.

10. Storage and Security

We take reasonable steps to protect personal information against:

  • loss

  • misuse

  • unauthorised access

  • modification

  • disclosure

Information may be stored electronically using reputable cloud-based platforms and service providers.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Please avoid sending highly sensitive or confidential information through unsecured website forms or email unless necessary.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or where required for legal, accounting, tax or business purposes.

For example, we may retain:

  • project and customer correspondence

  • quotes and invoices

  • business transaction records

  • contact information

  • email subscription information

If you unsubscribe from marketing communications, we may retain limited information necessary to record and respect your unsubscribe request.

12. Accessing or Correcting Your Information

You may contact us if you would like to:

  • ask what personal information we hold about you

  • request access to personal information we hold

  • correct information that is inaccurate or out of date

  • request deletion of information where appropriate

  • ask questions about how your information is being handled

We will respond to reasonable requests within an appropriate timeframe.

13. Marketing Preferences and Unsubscribing

You can ask us to stop sending marketing communications at any time.

The easiest way is to use the unsubscribe link at the bottom of an MT Studios marketing email.

You may also contact us directly at info@mtstudios.au.

Unsubscribing from marketing does not prevent us from contacting you where necessary regarding an existing project, enquiry, booking, invoice or other business relationship.

14. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms or other online services.

MT Studios does not control those third-party services and is not responsible for their privacy practices.

We recommend reviewing the privacy policies of any third-party websites or services you choose to use.

15. Children's Privacy

MT Studios' website, business services and training resources are primarily intended for adults and businesses.

We do not knowingly use our website to collect personal information from children for marketing purposes.

If you believe a child has provided personal information to us through the website, please contact us so we can review and, where appropriate, remove that information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

  • our website

  • our services

  • the technology we use

  • our marketing practices

  • applicable legal requirements

The latest version will be published on this page and the Last updated date will be changed accordingly.

17. Questions or Privacy Concerns

If you have a question, concern or complaint regarding this Privacy Policy or the way MT Studios handles personal information, please contact us.

We will take reasonable steps to review and respond to your enquiry.

MT Studios
Sydney, NSW, Australia

Email: info@mtstudios.au
Website: www.mtstudios.au